Fiber Specs

You don’t have to know how fiber works to understand how it works for you.

But you still want to know. So here are the techy details.
Speed comparison
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upload download 1 Gig
DSL

What was once new is old again. DSL technology has quickly been replaced. While older homes have charm – old internet technology does not.

upload download 1 Gig
Cable

While cable is faster than DSL, it shares a line with your TV service. So when you share use with others, you all lose.

upload download 1 Gig
Fiber

What’s faster than the speed of light? Nothing. That’s what you get with fiber.

Net neutrality
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Our network is being built to handle increased internet usage and demand so that we can continue to support net neutrality.
We do not have data caps
We do not block or filter content
We do not sell customer data
We support reasonable network practices that are neither anticompetitive nor prejudicial
Latency, jitter and packet loss
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On a scale of 1 to 10, you want latency to be a zero. When you click on something, how long does it take for the page to load? At USI we strive to keep that number (latency) as low as possible.

 

When gaming you do not want a case of the jitters. High congestion can cause a gap between packets (a packet is how data is carried over the internet) arriving at their destination. USI Fiber has the bandwidth to avoid this.

 

Packet loss is when data fails to reach its final destination. Which is no fun. We work to keep this number as low as possible.

Service facts
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Broadband Facts

Fixed broadband consumer disclosure

Choose Your Service Data Plan for

Monthly charge for month-to-month plan

$50/300 Mbps

$60/500 Mbps

$70/1 Gig

Monthly charge for 2 year contract plan

N/A (No Contracts)

Other Charges and Terms

Data included with monthly charge

Unlimited

Charges for additional data usage

N/A

Optional modem or gateway lease – Customers may use their own modem or gateway; click here for our policy

$8/mo. + Tax

Other monthly fees

N/A

One-time fees

N/A

Government Taxes and Other Government-Related Fees May Apply: N/A

Performance - Individual experience may vary

Typical speed downstream

300 Mbps

500 Mbps

1 Gig

Typical speed upstream

300 Mbps

500 Mbps

1 Gig

Typical latency

9 milliseconds

Typical packet loss

.0095%

Privacy

See our privacy policy

Complaints or inquiries

To contact us: online / 952.253.3278

To submit complaints to the FCC: online/(888)225-5322

Learn more about the terms used on this form and other relevant information at the FCC’s website.